Reach Out

At Ellen, we recognise that a hotel is nothing without great customer service, however luxurious or architecturally significant it might be. We pride ourselves on maintaining the exceptional standards you would expected from a hotel of our calibre, recognising that the all-important customer journey extends some way beyond check in and check out. Besides responding to emails promptly, we ensure painstaking attention to detail in everything we say and do. No question is too complicated; no request is too small to warrant our response. If there's anything that you'd like to say feel free to reach out today and we'll get back to you as soon as we can.